This station has the worst customer service I have ever experienced. Do not use this station for any auto maintenance.
If I could give zero stars, I would.
When I first walked into the service station, the attendant was playing on his phone and completely ignored me. I thought, "Perhaps he's busy, and I don't want to be rude by interrupting him." So I waited. He did not respond to me in the two or three minutes that I stood there. A man in the back of the station saw me and asked if I needed help. I asked how much for an oil change. The man who ignored me immediately responded that it was $79.99, and I needed to fill out a form and give him my keys. I was unhappy with the fact that this man had ignored me, but I acquiesced. I asked how long it would take, and he said 30 minutes.
i cant believe what they just did to my girlfriend's car, that would be the worst service in the world!! Actually, they even didn't help my girlfriend! She has a flat tire and she went to this place very early in the morning even before they open, she waited almost 30 min until they open business. But they refuse help her to change the tire cause their is a BMW car just come in, they want to fix the MBW one. And they told my girlfriend they don't have time, she can come back tmrw or leave the car inside the shop. WTF! WTF! its only take less in 10 mins to fix a tire, but they like BMW not a 2007 Honda! She was so mad and left, i was keep going to place to change oil and do the car inspection, and i will never never coming back again. Thank you for i dont have a BMW!
As I waited for 15 minutes, staring at my car, which continued to sit exactly where I parked it, I decided that I did not want to give this station my business. I went back into the station, and I saw my key and the form sitting on the counter exactly where I had left it 15 minutes prior, and the attendant still sitting there playing on his phone.
A S Auto Service is a US Health facility based in Mclean, Virginia. A S Auto Service is located at 1955 Chain Bridge Rd, McLean, VA 22102, USA.
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